Frequently Asked Questions

What types of products does LuxurySpaPro.com offer?

LuxurySpaPro.com specializes in luxury home spa products, including state-of-the-art saunas, premium massage chairs, and artisan-crafted baths designed for unparalleled relaxation and wellness.

Are your saunas suitable for outdoor installation?

Yes, we offer a range of saunas designed specifically for outdoor use, crafted with durable materials to withstand various weather conditions while providing the ultimate spa experience.

How do I choose the right massage chair for my needs?

Our massage chairs come with various features tailored to different preferences. We recommend considering factors like space, desired massage techniques, and additional features such as heat therapy or zero-gravity positioning.

Can the baths be customized to fit specific dimensions?

Absolutely! Many of our baths can be customized to suit particular size requirements. Please contact us with your dimensions for more information on customization options.

Do you provide installation services for saunas and baths?

While we do not offer direct installation services, we partner with a network of skilled professionals across the country and would be happy to recommend a trusted installer in your area.

Are your products covered by a warranty?

Yes, all Aurora Sanctuary products come with a comprehensive manufacturer's warranty that covers defects in materials and workmanship. Please check the specific product page for detailed warranty information.

Do you offer financing options?

Yes, we understand the investment in luxury home spa products and offer financing options to help make your dream spa experience more accessible. Please visit our Financing page for more details.

How can I schedule a consultation to discuss my home spa needs?

You can schedule a consultation with one of our spa experts by contacting us via our website. We're here to help you create your perfect home spa experience.

Are your products energy efficient?

Yes, energy efficiency is a key consideration in the design of our products. Our saunas, for example, use advanced insulation and heating technology to minimize energy consumption.

How can I maintain my sauna to ensure its longevity?

Regular maintenance is crucial. We recommend following the maintenance guide provided with your sauna, which typically includes cleaning instructions and tips for wood care.

What safety certifications do your products have?

Our products meet stringent safety standards and are certified by recognized institutions. Specific certifications vary by product, so please refer to the product details for more information.

Do your massage chairs come with different massage settings?

Yes, our massage chairs offer a variety of settings, including multiple massage techniques, intensity levels, and customizable programs to cater to individual preferences.

Can I control my sauna's temperature remotely?

Many of our saunas are equipped with advanced controls, including remote temperature management via smartphone apps for your convenience.

What materials are used in your baths?

Our baths are crafted from premium materials such as high-grade acrylic, natural stone, and sustainably sourced wood, depending on the model.

Do you offer accessories for saunas and baths?

Yes, we offer a selection of accessories to enhance your sauna or bath experience, including aromatherapy kits, sauna stones, bath caddies, and more.

How do I know which sauna size is right for my space?

We recommend measuring your available space and considering the number of users to determine the ideal sauna size. Our team can also assist in recommending the perfect fit for your needs.

Can I customize the features of my massage chair?

While our massage chairs come with a range of built-in features, customization options may vary. Please contact us to discuss specific customization requests.

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